QAI Aerospace was established in 1996, setting up its MRO facility in the suburbs of Pittsburgh, Pennsylvania. Over the next 20 years, QAI has grown to become a leader in the aviation Component MRO arena.
In 2014, QAI and Gulf Helicopters opened a joint venture FAA certified Starter Generator repair facility in Doha QATAR. This facility will serve QAI’s customers in the Middle East, Africa, Europe. and Asia.
In September 2015, QAI relocated both its corporate office and repair shops to its new state of the art facility in White Oak, PA. This new facility has over 15,000 sq/ft of shops and offices. The facilities include a Class 100K clean room Instrument shop, Avionics shop, Electrical shop, and Accessory shop. This new facility will allow QAI to continue its steady and methodical growth it has enjoyed since its inception.
In 2017, QAI celebrated its 20th anniversary. For over 20 years, QAI has steadily grown its business and increased its customer base. Currently the company is conducting business internationally in over 50 countries. Recent successes have included contracts with the United States Coast Guard, Navy, and Army. QAI has realized continual growth by ensuring that, as its name states, quality resonates in every aspect of its business. QAI’s formula: hire experienced people, produce a quality product, and focus on customer service.
EXCHANGES & SALES
QAI maintains a large inventory of exchange units to support our customers. We have many of the most common units, along with many hard to find items. Most units are overhauled by our in-house service centers to ensure the highest quality and efficient turn times. Our exchange pool is constantly growing and expanding. If you have any units you would like us to add to our exchange pool, please contact our sales department. We can customize inventory to support your needs.
QUALITY CUSTOMER SERVICE
Customer service is a cornerstone in the success of QAI. QAI uses a customer-focused approach, which enables us to provide personalized service to meet each of our customer’s needs. QAI takes great pride in our knowledgeable and dedicated customer service team. Our customer service representatives provide timely communication between QAI and our customers before, during, and after the repair process. Our dedication will keep you informed and ensures a positive repair experience.
The average bench experience of a QAI technician exceeds 16 years. Some have nearly 30 years under their belts. Most employees have technical degrees, military training and experience, major airline bench experience and advanced degrees.
QAI’s QA department takes pride in exceeding all industry and regulatory requirements. Our QA department can help you with many quality issues including component reliability, trend analysis, rogue unit alerts, A/C system failure , and NFF removals. QA constantly monitors incoming units, checking for aircraft and component repeats and notifies the customer when applicable.
Every repair/overhaul that comes through our facility will under go multiple inspections from our qualified team of Inspectors to ensure that the customer receives a quality product, ready to be installed in your aircraft.